Admin. Asst/CSR/Receptionist

Denise Cooksey



EXPERIENCE

06/06 – Present Southern World Wide Logistics Houston, TX
Receptionist/Customer Service Rep
• Answer incoming lines
• Post outgoing mail
• Receive inventory
• Release damaged items
• Proof of Delivery
• Billing/Invoicing
• Add products to the inventory
• Ship orders
• Prepare daily manifest of outgoing/incoming deliveries




10/05 - 03/06 WESTAFF Houston, TX
Receptionist/Various temporary positions
• Answered phones
• Filing
• Processed Incoming and outgoing mail
• Ordered office supplies
• Entered Safety Audits
• Assisted Human Resources as needed

















07/04 – 05/05 GREAT AMERICAN SWEEPER Henderson, CO
Accounts Payable / Administrative Assistant
• Answered phones.
• Distributed incoming mail and postmarked outgoing mail.
• Managed UPS and Fed Ex Company wide.
• Ensured all vehicles were properly licensed and titled.
• Maintained vehicle files.
• Processed vehicle accidents.
• Managed office supplies.
• Maintained office equipment in the Denver Office.
• Ensured all required water meters and permits remained active and in compliance.
• Analyzed all invoices to ensure accuracy and minimize costs.
• Accounts payable processing.
• Billing and Invoicing
• Developed purchasing processes.
• Vendor consolidation.
• Managed warranty with claims with Elgin and all sweeper dealers.
• Maintained database of all deposits given to vendors in all areas.
• Processed expense reports.
• Scanned documents.
• Administered and developed employee morale programs like birthday calendar/cards.
• Scheduled travel Arrangements Company wide.
• Managed the equipment side of the Nextel phone program.


















03/02 – 07/04 MVP REALTY Englewood, CO
Accounting Clerk
• Assisted new residents with move in.
• Entered recurring charges for homeowner associations.
• Sent statements and coupons to homeowners.
• Posted recurring payables.
• Posted payments/ACH direct deposit.
• Entered invoices and cut checks.
• Reconciled bank statements.
• Entered work orders for apartment complexes.
• Closed out month for HOA’s and apartment complexes.
• Updated web page as needed.
• Filed for HOA’s.
• Scheduled and updated clubhouse rentals.


/99 – 03/02 BRADLEY APARTMENT HOMES Houston, TX
Receptionist / Leasing Agent

• Answered 15 incoming lines, 29 extensions.
• Checked voicemail and recorded messages.
• Typed documents, letters, forms, labels, and envelopes.
• Organized filing systems for various departments.
• Managed and ordered office supplies.
• Distributed incoming mail.
• Maintained the front office and lobby area.
• Balanced and reconciled petty cash.
• Scheduled conference room usage.
• Planned company events.
• Made company wide international and domestic travel reservations.
• Ordered group tickets to area events.
• Sent out and updated approved locator agreements.
• Sent out mailings.
• Showed and leased apartments to prospective tenants.
• Interviewed prospective tenants and recorded information to ascertain needs and qualifications.
• Accompanied prospects to apartments and discussed size and layout of rooms, available facilities, location of shopping centers, services available, and terms of lease.
• Completed lease agreement and collected rental deposit.
• Inspected condition of premises periodically and arranged for necessary maintenance.
• Contacted credit bureau to obtain credit report on prospective tenant.





EDUCATION

MOUNT CARMEL HIGH SCHOOL

SKILLS

Microsoft Word, Excel, PowerPoint, Publisher, Adobe Acrobat, AS400, YARDI, AMSI, Eempact, Outlook Express, Pitney Bowes Postage Meter, QuickBooks, Typing, Filing, Faxing, Copying, FedEx, UPS, Wonderlic Testing, Format disks, Scanning, AccuPlus, Televantage phone system.